Log In

Register

Recover Password

2021 Dispatchers, Except Police, Fire, and Ambulance Salary Guide

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers, Except Police, Fire, and Ambulance Salary

Salary

$41K

Growth

-1%

Bright Outlook

Below Average

Green

No

Dispatchers, Except Police, Fire, and Ambulance Job Description

Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Also known as:

Aircraft Dispatcher, City Dispatcher, Dispatcher (Dispatch), Operations Dispatcher, Rail Operations Controller, School Bus Dispatcher, Train Dispatcher, Truck Dispatcher

How Much Do Dispatchers, Except Police, Fire, and Ambulance Make ? 2021

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $26,560 $32,510 $40,980 $53,400 $67,680
Hourly Wage $12.77 $15.63 $19.70 $25.67 $32.54

How Much Do Dispatchers, Except Police, Fire, and Ambulance Make ? 2021

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$26,560
$32,510
$40,980
$53,400
$67,680
Hourly Wage
$12.77
$15.63
$19.70
$25.67
$32.54

Dispatchers, Except Police, Fire, and Ambulance Tasks

  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Oversee all communications within specifically assigned territories.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Prepare daily work and run schedules.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Receive or prepare work orders.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  • Arrange for necessary repairs to restore service and schedules.
  • Ensure timely and efficient movement of trains, according to train orders and schedules.
  • Order supplies or equipment and issue them to personnel.
  • Order supplies or equipment and issue them to personnel.

What Activities Do Dispatchers, Except Police, Fire, and Ambulance Do?

  • Track goods or materials.
  • Schedule operational activities.
  • Operate communications equipment or systems.
  • Relay information between personnel.
  • Respond to customer problems or complaints.
  • Prepare employee work schedules.
  • Maintain operational records.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Select resources needed to accomplish tasks.
  • Provide information to coworkers.
  • Coordinate operational activities.
  • Schedule operational activities.
  • Order materials, supplies, or equipment.
  • Distribute materials to employees or customers.

Typical Dispatchers, Except Police, Fire, and Ambulance Knowledge?

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

What Are Typical Dispatchers, Except Police, Fire, and Ambulance Abilities?

  • Oral Comprehension - Listening and understanding what people say.
  • Oral Expression - Communicating by speaking.
  • Speech Recognition - Recognizing spoken words.
  • Speech Clarity - Speaking clearly.
  • Near Vision - Seeing details up close.
  • Problem Sensitivity - Noticing when problems happen.
  • Written Expression - Communicating by writing.
  • Deductive Reasoning - Using rules to solve problems.
  • Selective Attention - Paying attention to something without being distracted.
  • Written Comprehension - Reading and understanding what is written.

What Are Typical Dispatchers, Except Police, Fire, and Ambulance Skills? 2021

  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Speaking - Talking to others.
  • Coordination - Changing what is done based on other people's actions.
  • Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
  • Reading Comprehension - Reading work-related information.
  • Time Management - Managing your time and the time of other people.
  • Service Orientation - Looking for ways to help people.

What Are Typical Dispatchers, Except Police, Fire, and Ambulance Interests?

  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Realistic - Occupations with Realistic interests frequently involve practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many require working outside, and do not involve a lot of paperwork or working closely with others.

What Is The Projected Employment For Dispatchers, Except Police, Fire, and Ambulance ? 2021

Location 2019 Employment 2029 Employment Percent change Annual projected job openings
United States 204,600 202,700 -1% 17,100

What Is The Projected Employment For Dispatchers, Except Police, Fire, and Ambulance ? 2021

Location
2019 Employment
2029 Employment
Percent change
Annual projected job openings
United States
204,600
202,700
-1%
17,100

What Is The Required Dispatchers, Except Police, Fire, and Ambulance Education & Experience? 2021

  • High school diploma or equivalent
  • No work experience
  • 1 to 12 months on-the-job training

Dispatchers, Except Police, Fire, and Ambulance Schools ?

School Program Name Location Length / Graduates
Bellevue University Traffic, Customs, and Transportation Clerk/Technician Bellevue, NE 4 years: 49
Diversified Vocational College Traffic, Customs, and Transportation Clerk/Technician Los Angeles, CA Less than one year: 67
Ferris State University Traffic, Customs, and Transportation Clerk/Technician Big Rapids, MI Less than one year: 7
New Professions Technical Institute Traffic, Customs, and Transportation Clerk/Technician Miami, FL Less than one year: 11
Tulsa Community College Traffic, Customs, and Transportation Clerk/Technician Tulsa, OK Less than one year: 2

Dispatchers, Except Police, Fire, and Ambulance Schools ?

School
Program Name
Location
Length / Graduates
Traffic, Customs, and Transportation Clerk/Technician
Bellevue, NE
4 years: 49
Traffic, Customs, and Transportation Clerk/Technician
Los Angeles, CA
Less than one year: 67
Traffic, Customs, and Transportation Clerk/Technician
Big Rapids, MI
Less than one year: 7
Traffic, Customs, and Transportation Clerk/Technician
Miami, FL
Less than one year: 11
Traffic, Customs, and Transportation Clerk/Technician
Tulsa, OK
Less than one year: 2

Dispatchers, Except Police, Fire, and Ambulance Jobs Near Me .

Job Title Company Location Date Posted Federal Contractor
12 hour shifts, 3 days Each Week ManpowerGroup Ada, Michigan 05/15/2021 Yes
23 SBS Vehicle Dispatcher Hager Development Group LLC Fort Bliss, Texas 05/14/2021 No
24 SBS Logistics Specialist Dispatch Services Hager Development Group LLC Fort Bliss, Texas 05/14/2021 No
2nd & 3rd Shift Customer Service Robert Half International CINCINNATI, Ohio 05/15/2021 Yes
Alarm Dispatcher Alarmco, Inc. Boise, Idaho 05/15/2021 No
Bus Monitor Greater Lawrence Community Action Council Lawrence, Massachusetts 05/14/2021 No
Call Center - Dispatcher ARS Forest Hill, Maryland 05/15/2021 No
Call Center - EXPERIENCED SERVICE DISPATCHER ARS Manassas, Virginia 05/15/2021 No
Communications Specialist, Security Department, PRN Arkansas children's Little Rock, Arkansas 05/15/2021 Yes
Courier Laboratory Corporation of America San Leandro, California 05/15/2021 Yes

Dispatchers, Except Police, Fire, and Ambulance Jobs Near Me .

Job Title
Company
Location
Date Posted
Federal Contractor
ManpowerGroup
Ada, Michigan
05/15/2021
Yes
Hager Development Group LLC
Fort Bliss, Texas
05/14/2021
No
Hager Development Group LLC
Fort Bliss, Texas
05/14/2021
No
Robert Half International
CINCINNATI, Ohio
05/15/2021
Yes
Alarmco, Inc.
Boise, Idaho
05/15/2021
No
Greater Lawrence Community Action Council
Lawrence, Massachusetts
05/14/2021
No
ARS
Forest Hill, Maryland
05/15/2021
No
ARS
Manassas, Virginia
05/15/2021
No
Arkansas children's
Little Rock, Arkansas
05/15/2021
Yes
Laboratory Corporation of America
San Leandro, California
05/15/2021
Yes

Dispatchers, Except Police, Fire, and Ambulance 2021 Salary Guide By State

Common Careers